Our top priority at F&B Uniform is Customer Satisfaction. We respect & value every customer. We are happy to accept the return of any un-embroidered, unused and non-altered item within 7 days of original purchase date. Simply WhatsApp us at 8431 4416 or email us at firstname.lastname@example.org to expedite the Return process. Kindly inform us on your purchase details, like invoice or order number, and once verification is complete, we’ll be happy to assist further. Shipping charges are the sole responsibility of the returnee if the original order value is below 100$. We will not accept the return of any item which shows signs of use or wear, including but not limited to:
Refunds will be credited to the original form of payment. The following rules apply:
- Returns are accepted within 7 days of receipt
- Returned merchandise should be in the same condition as when you received it: unworn, undamaged, saleable, with original tags & packaging (if applicable)
- Altered or embroidered merchandise & special orders cannot be returned
- F&B Uniform reserves the right, at its sole discretion, to determine if returned merchandise is in saleable condition
- If you purchased your items from one of our trusted distributors, please contact them directly for your return.
- We are unable to accept returns directly if the items were purchased from a third party.